If you have any problems or queries you can contact us using the following methods.
Answer: Once you have found a product you would like to buy, when viewing that product, click on the \"add to cart\" button. If that product has any options, such as colour or size, ensure you chose an option first before clicking the add to cart button. You will then be taken to the Shopping Basket page that shows you all of the products you have currently requested to buy. When you have finished adding products, click the \"checkout\" button. If you have not already logged in, you will be asked to either sign in or create a new free account. After doing this, you will then be taken to the shipping page, please read each shipping option carefully, as they are all different and each has unique features (such as higher postage compensation rates).How do I know if a product is in stock?
Once you are happy with your shipping selection, click the continue button at the bottom. You will then be taken to the payment page, where you can choose to pay by debit or credit card using our secure system, or via PayPal. The final step is the confirmation page; this allows you to double check your order and ensures everything is correct (such as your billing & shipping address details). By clicking the Confirm Order button at the bottom this will now submit your order and confirm your purchase. Please ensure you understand the shipping and dispatch time scales to avoid disappointment.
13 Enterprise Court
Seaham Grange Ind. Est
Seaham, County Durham
SR7 0PS, United Kingdom
Telephone Sales 9am-5.30pm UK GMT
UK Sales Order Line: 0191 521 3311
International Sales: +44 191 521 3311