BuyHair.co.uk the home of Hair Extensions, Wigs and Hair Accessories.
Contact Us - My order hasnt arrived yet?
If you have any problems or queries you can contact us using the following methods.
Track & Trace Your Order
Please enter your tracking number that you were emailed after you placed your order with us, to track the delivery status of your order.
Check our Questions & Answers before you contact us
How much is shipping? How many packets of hair do i need for a full head of hair? Can I order by telephone? My order hasnt arrived yet?Answer: All dispatch and shipping times vary per product. We recommend you read the product description to find out timescales involved. Some products have to be sent to us from our storage warehouse and can take 24 hours to reach us, we then ship your order out the moment we recieve it. This delay is known as the \"despatch time\".
Depending where you live in the world will also affect delivery times. If you require a product urgently we always recommend choosing \"Premium Recorded Delivery\". Several other factors can affect the delivery times, including postal strikes, bank holidays, post going missing in the Royal Mail system, mis-directed mail, ordering on a weekend (orders placed on a weekend are shipped out on a monday). Please always allow up to at least 5 days for your product to arrive. In the mean time you can still track the status of your order using our track & trace system, if you were to ring us, this is all we could do at our end. Click here to track your order.
Do you have a certain hair colour? Do you have an online sales & return procedure? How do i make a purchase? How do I know if a product is in stock? Can i install the hair extensions myself? How do i look after my new hair extensions? Is it safe to treat the hair extensions? What forms of payment do you accept? How long do Hair Extensions last? Can you deliver to my work address or Friends house? What if I receive a faulty product? Is your shop safe and secure? How long do Hair Extensions take to put in? How do I know you have received my order? Can I add items to an order I have already placed? What is the difference between remy human hair and normal 100% human hair?Write To Us or Telephone
BuyHair.co.uk
13 Enterprise Court
Seaham Grange Ind. Est
Seaham, County Durham
SR7 0PS, United Kingdom
Telephone Sales 9am-5.30pm UK GMT
UK Sales Order Line: 0191 521 3311
International Sales: +44 191 521 3311
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